Friday, August 27, 2010

Tech Support

Her face is flushed red, and she looks as if she's about to punch something.  The office manager rushes into my office.  "My computer is down!  It won't work!"

"What's wrong with it?"

"I don't know, come look at it!"

Ugh... "Ok, I'll be right there."  I walk into her office, and stare at the computer.  It's on.  "What's wrong with the computer, it looks like it's working."

"It's the internet."

The internet?...I thought she said the computer wasn... "Ok." I sit at her computer, open a browser, and connect to the internet.  "The internet seems to be working fine."

"I know, but it's the email.  I can't use it."

Email!?!  "Let me open up your email."  I do and it immediately receives email.  I just look at her.

"It's this one right here," she points at a message.

I double click the message and it opens right up.  Again, I just look at her.

She stares back.  "Well, I can't get it to print.  I don't know what's wrong with my computer."

I pause for a moment.  Then, I reach around to the back of the printer and turn it on.  It powers up.

I wonder how many times she tried to print?  As I walk back to my office, I hear the printer spitting out God-only-knows how many copies of the email.


Sailorcurt said...

An office manager that doesn't know the basics (I mean, REALLY basics) about how to make a computer work?

Have you listed the position as available in the classified ads yet?

Lawyer said...

Oh yes, she's definitely gone, now. Her replacement is a vast improvement.